How long does it take to activate VoIP?
The activation time for your VoIP Service is dependent on whether you are taking a standalone product or if you wish to bundle it with a Naked DSL or nbn™ Broadband service.
For customers wishing to take a standalone VoIP Service you must have a working Internet connection which can achieve the required speed for the device and service. Internet speed requirements are below.
Device | Minimum Upload Speed |
Grandstream HT-701 ATA | 64kbps |
IRIS X | 364kbps |
Standalone VoIP services are activated within 3-5 working days after a successful Credit Assessment.
For customers ordering a VoIP service bundled with an ACN Broadband service, the activation of your VoIP service will be aligned with the activation of your Internet service.