If I have an existing Cable TV service can I move to ACN’s nbn™ service using HFC technology?
Yes, an nbn™ technician will provide the nbn™ Network Termination Device (NTD) via a ‘splitter’ device between your existing wall plate and your Broadband modem. Please note this will result in a very short outage of your current service.
If you have more than one cable wall plate in your premise, and the nbn™ technician can confirm it is already connected to the external Premises Connection Device (PCD), you can request for your nbn™ NTD to be connected to this wall plate instead.
If you wish to cancel your Cable TV service, you can do this at any time by contacting your Cable TV service provider (e.g. Foxtel).