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Mobile Broadband Support and FAQs

Your personal mobile broadband service is supplied through our partner, Vodafone, and they are there to help you.

Placing an order?

If you would like to place an order then you need to call 1300 365 898.  Orders placed by any other means will result in your IBO not being recognised for your service sign up.

How do you track your order status?

For Personal Services and Sole Trader business applications please visit https://www.vodafone.com.au/tracking#/

Who do you contact for a billing issue?

Please contact Vodafone Customer care by calling 1555 from your Vodafone mobile service or 1300 650 410 from any other phone.

Who do you contact for a network issue?

Please contact Vodafone Customer care by calling 1555 from your Vodafone mobile service or 1300 650 410 from any other phone.

Earning Statement

RVPs and SVPs (including Circle of Champions members) earn annual income achieved by fewer than 1% of ACN IBOs. Their success stories and earnings are extraordinary and not typical. Earnings as an ACN IBO are based solely upon the successful sale of products to customers and their usage of those products. Individuals will incur expenses in operating their ACN business, such as the sign-up fee and renewal fee, as well as other possible operating expenses. As with any business, earnings and success at ACN are not guaranteed but depend primarily on the individual’s commitment, persistence and effort. Individuals may not earn income and may lose money as an IBO.

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